02 — Service
Automation & Integration
Remove manual handoffs and get your systems talking to each other.
Sound familiar?
The problems this solves
- Information is copied between systems by hand
- Tasks fall through the cracks between teams
- Your tools don't share data with each other
Business outcome: Eliminate manual handoffs and connect systems that currently operate separately.
What's included
What we can build
- Business process automation
- Workflow automation
- CRM automation
- Email automation
- System-to-system integration
- Shopify & business integrations
- API integrations
What this can look like
- New enquiries automatically logged in your CRM, assigned and acknowledged
- Orders flowing from your online store into accounting and fulfilment
- Scheduled reports assembled and sent without anyone touching a spreadsheet
Illustrative examples of the kind of work involved.
How we'd approach it
- 01
Discover
Understand the business, problem and desired outcome.
- 02
Define
Determine what should actually be built.
- 03
Design
Plan the experience, architecture and workflow.
- 04
Build
Develop the solution.
- 05
Integrate
Connect it to the systems that matter.
- 06
Improve
Measure, maintain and evolve it.
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You don't need to know the technical solution. Start with the problem — we'll take it from there.